JOB TITLE: Academic Officer on Admission
DEPARTMENT: Academic Registrar's
REPORTS TO: Head of Admission
Opening date: 27.11.2024
Deadline: 11.12.2024
PURPOSE: To assist Head of Admission in aspects of admission records confirmation in accordance with established principles, policies, procedures, and regulations of the university and the University of Wesminster. In particular to students recruitment and admission.
CONTEXT: This section is a busy and customer-oriented area of the university in relation to the needs of potential students and applicants. It also is the engine that provides the intelligent and rigorous information to the applicants not only on admission process but also information on student experience and graduation. The post will be responsible for daily functions such as the regular contact activities such as phone calls, emails, live chats with potential student. The section will be responsible for the collection of applicants’ data and the reporting of such data for analysis of student flows, choices and module registrations and related management of information which will create a fundamental reference for further university planning and strategy. Academic Officers in this section will be responsible for organizing such data for the above purposes.
PRINCIPAL ACCOUNTABILITIES:
- Analyse the applications of prospective students based on WIUT admission policies.
- Ensure that WIUT admission system contains all required information and all operations are done accurately and precisely.
- Provide clarifications to applicant’s queries in a professional manner and follow-up with the applicants for any enquiries through phone calls and emails.
- Advice students about the programs offered, admission procedure, eligibility and costs involved.
- Provide assistance with recruitment activities, student interviews, admission publications, and information sessions.
- Provide assistance to the students to complete the enrolment forms.
- Review all the students’ applications and refer the students to Financial Department and Legal Department personnel if required.
- Participate in orientation programs, educational workshops and graduation programs for students.
- Liaise with the colleagues from the University of Westminster, UK
- Develop innovative communication strategies, recruitment strategies and enrolment plans in coordination with senior management to attract and enroll more students.
- Participate in all recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
- Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required.
- Communicate all new information to WIUT stakeholders
- Provide support to the Senior Management when needed.
Person Specification
Qualifications.
- Candidates are expected to hold a first degree or equivalent.
- Candidates should be a good understanding of English to be able to communicate with colleagues in the University of Westminster and understand written regulations in English
Experience.
- Evidence of work experience in administrative positions such as admissions
- Evidence of team working and contribution as a team member
- Evidence of dealing with detail and pressure
Aptitudes, abilities, skills and personal qualities
- Customer Focused skills
- Good level of computer literacy
- Evidence of an aptitude for detail and patience
- Evidence of a high level of personal and professional integrity
- The applicants will need to demonstrate their commitment, flexibility, passion and enthusiasm for the subject area.
Note: This job description does not form part of your contract but is provided for guidance. The precise duties and responsibilities of any job may be expected to change over time. Job Holders should be consulted over any changes to this job description before implementation.
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