Senior Academic Officer on Student Records

JOB TITLE: Senior Academic Officer on Student Records

 DEPARTMENT:   Academic Registrar's

REPORTS TO:    Head of Student Records

Opening date: 12.09.2024

Deadline: 26.09.2024

PURPOSE:   To assist Head of Student Records in management of the student support functions and to be responsible for associated services provided by the section. To handle all data related to students and ensure that information is gathered in accurate and timely manner and constantly updated. To assist in providing enrollment, module registration of newly admitted and current student. To coordinate collaboration with the Faculty in arrangement of changing modules, educational workshops for students. To be the day to day senior officer of the staff of the area.

CONTEXT:     This is the front undergraduate and postgraduate office of the university in relation to the administrative needs of students.  It has to blend a customer focus with a rigor to deal with ALL students registered as WIUT/UoW students. It handles the information on the student from Admission to completion.  The post will be responsible for cooperation with all university stakeholders and ARO staff for implementation of policies, the collection of student data and the reporting of such data for the analysis of student flows, choices and module registrations, all achievement records and related management of information.

Principal Responsibilities

  • To be responsible for the quality, appropriateness and range of Administrative support in relation to records keeping and admissions for students including Post Graduate/Undergraduate and Foundation Students. For such services to be provided in a secure, customer friendly, rigorous and timely manner
  • To assist the development of the process, procedures and systems for the administrative support for students and their record
  • To be responsible for the process and system of enrolment and security of this information in accordance with the university policies
  • To review and report on the performance of the area and to recommend development and enhancement of its systems and functions
  • To oversee the development of the information systems needed to support the delivery of the services including the enrolment, module registration, module change, achievement records and systems on the WIUT SRS.
  • To provide intelligence on the data relating to the process as required by the Head of Student Records and to ensure that such support is delivered in an appropriate manner
  • To provide appropriate analysis to the Academic Council and the executive
  • To be responsible for implementation of relevant sections of the admin annex
  • To be responsible for the preparation of relevant Rector’s orders
  • To undertake any other duties as required by the Head of Student Records and Academic Registrar

Person Specification

The appointee should be able to demonstrate the following:

Qualification

  • 1st degree in an appropriate area and preferably
  • A post graduate degree
  • English to high standard

Experience

  • At least 2 years experience of administrative support, preferably in an educational institution
  • Policy analysis and development

 Aptitudes, Abilities, Skills and Personal Qualities

  • Analytical and research skills
  • Report writing skills
  • An understanding of the need to develop systems
  • Logic and operational focus
  • Customer Awareness and Focus
  • Communication skills with a professional audience
  • good interpersonal, presentational and social skills
  • Strength of mind and absolute integrity

Note: This job description does not form part of your contract but is provided for guidance. The precise duties and responsibilities of any job may be expected to change over time. Job Holders should be consulted over any changes to this job description before implementation.

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