Parental Engagement Senior Officer

Department: AskWIUT

Reports to: Customer relations Manager/ Head of Information and Customer Services

Duty station: Tashkent, Uzbekistan

Opening date: 26.02.2024

Deadline: 14.03.2024

 

PURPOSE:

To undertake responsibilities for the customer service required to work with applicants and their parents. The main responsibility of this direction is to distribute the information to parents in way that is more comprehensive for them, and find effective methods to resolve issues they are interested in. The post is responsible for the management of this area ensuring a customer focused and facing process, timely and appropriate response and in accordance with the policies: Customer Relation Policy and Parental Engagement.

PRINCIPLE ACCOUNTABILITIES:

  • To help implement the customer relations strategy, providing first line advice to all enquiries from prospective students, their parents and others stakeholders;
  • To develop the principles and services and implement Parental Engagement and Customer Relations policies;
  • To handle problematic issues from applicants’ parents and explain to parents University rules, academic standards, assessments;
  • To collaborate with academic staff, University’s Executives to develop a family-friendly university climate;
  • To analyze parents’ satisfaction annually through conducting surveys or take feedback forms from visitors;
  • To be ensure that all enquiries records are maintained and inputted into the enquiry database;
  • To ensure the service maintaining the standards and quality of experience expected by the university for the services;
  • To create Parents community which could participate in WIUT’s promotional activities and social life;
  • To promote parents as partners by involving them in the decision-making process regarding parental involvement activities and university improvement;
  • To undertake appropriate duties as required and in consultation with the Customer Relations Manager / Head of Information and Customer Services

Person specification

 Qualifications

  • First degree in any discipline
  • Be competent in Uzbek, Russian both oral and written
  • Be competent in English mostly oral

Experience

  • Evidence of working within teams
  • Exposure to marketing practice, preferably in education or an industry that is related to professional practice
  • Evidence of customer focused, facing experience
  • Evidence of dealing with a range of customers and customer situation

Aptitudes, Abilities, Skills and Personal Qualities

  • Familiarity with CRM systems and practices;
  • Strong phone and verbal communication skills along with active listening;
  • Customer focus and adaptability to different personality types;
  • Appropriate level of computer literacy;
  • Good presentation and organisational skills;
  • Working under pressure and problem solving skills;
  • Evidence of good interpersonal skills, including efficient negotiation, communication and presentation skills;
  • An understanding of the educational environment or similar professional environments;
  • An ability to think strategically and creatively, able to adopt ideas and to produce practical results;
  • A strong sense of corporate commitment to the mission and objectives of the University;
  • An interest in and willingness to seek to develop through the support of the project with the University of Westminster.

Note: This job description does not form part of your contract but is provided for main guidance. The precise duties and responsibilities of any job may be expected to change over time.

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

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Course Leader/Course Coordinator – Cambridge AS&A-Level

Department: Pre-University

Reports to: Head of the department

Duty station: Tashkent, Uzbekistan

Opening date: 14.05.2024

Deadline: 10.07.2024

Summary of Position and Key Responsibilities

Course Leaders/Course Coordinator play a pivotal role in the management, planning, and execution of the Cambridge A-Level courses at Westminster International University in Tashkent (WIUT). They collaborate with Heads of Departments to ensure that course delivery adheres to the curriculum's requirements and enriches the overall student learning experience.

PRINCIPAL ACCOUNTABILITIES: 

Leadership

  • To lead a course team with high standards of delivery;
  • To be the main point of reference for students registered on the course.

Quality Assurance and Enhancement

  • Ensure the Cambridge A-Level student experience aligns with the highest quality standards, meeting student expectations and satisfying graduate destination providers.
  • Oversee curriculum development within the Cambridge A-Level program to ensure it meets expected graduate outcomes.
  • Fulfill the Quality Assurance requirements of the course, completing the AMPR (Annual Monitoring and Planning Review) cycle, and actively contributing to quality enhancement.
  • Collect and act upon student feedback from the course.
  • Collaborate with the Head of Department and Module leaders to ensure that course delivery, assessment, and student experience consistently meet the highest standards.
  • Ensure that the validated conditions and requirements are consistently maintained.

Student Experience and Achievement

  • Participate in the admissions process, ensuring that new students meet admission requirements in collaboration with the Marketing and Admissions teams.
  • Promote the Cambridge A-Level course responsibly.
  • Monitor student progression and achievement, taking necessary actions to maintain and enhance student performance.
  • Provide student induction and guidance for new students, ensuring ongoing students understand and adhere to university requirements.
  • Address student progression and related issues promptly.
  • Foster a course spirit that reflects the objectives and rationale of the Cambridge A-Level program, aligning with the university's policies, procedures, and culture.
  • Establish effective communication channels with students on the course.
  • Collaborate with other course leaders to share best practices.
  •  

PERSON SPECIFICATION

The person appointed to this post should be able to demonstrate the following essential elements

QUALIFICATIONS

  • Hold a higher degree, preferably a PhD, and/or relevant professional qualifications, preferably from an internationally recognized institution of Higher Education.
  • Proficiency in English, either with a minimum IELTS score of 6.5 or a subject qualification taught and assessed in English, as per the policy for Academic staff at WIUT.
  • Experience in running qualifications exams, such as Cambridge As&A-Levels, and a strong understanding of examination processes and procedures.

EXPERIENCE

  • Understanding of the requirements for teaching in Higher Education, particularly in an international environment.
  • Specialized interest and output in teaching and research.
  • Evidence of an understanding of Quality Enhancement and its contribution to the overall student experience, with an application to educational processes.
  • Demonstrated ability in policy formulation and execution.
  • Experience in handling student academic advice and requests, or in a position of influence and leadership.
  • Excellent writing and reporting skills.
  • Strong interpersonal skills, including presentation and communication abilities.
  • Adequate computer literacy.

APTITUDES, ABILITIES, SKILLS AND PERSONAL QUALITIES

  • Demonstrated commitment, flexibility, passion, and enthusiasm for the subject area.
  • Willingness to learn and adapt, being proactive and responsive to the needs of WIUT's community of scholars, students, and staff.
  • Openness and receptivity to contemporary developments in Higher Education, with a passion for pushing the boundaries of teaching quality.

How to Apply

To apply please complete the application form online and upload:

  • Cover letter;
  • CV;
  • Copies of diplomas and transcripts (Bachelors, Masters and PhD if applicable);
  • Contact information for three professional references;
  • Scanned copy of your previous performance evaluation report;
  • Statement of your vision for the position.

Note: Other attachments can be skipped.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut 

  Telegram: https://t.me/wiut_vacancies

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Senior Research Fellow/Research Fellow - Agriculture, Water and Rural Development Multisector Research Group

Department: The Center for Policy Research and Outreach (CPRO)

Reports to: Director of CPRO

Duty station: Tashkent, Uzbekistan

Opening date: 06.05.2024

Deadline: 30.06.2024

Summary of Position and Key Responsibilities

The SRF/RF will help CPRO influence public policy as a leading think t  in the greater Central Asia region. The SRF/RF will engage stakeholders in applied high-quality, evidence-based research, policy analysis, public outreach and capacity building applying futures research and tools.The SRF/RF will strengthen WIUT as an international research university, and grow its portfolio of research.

PRINCIPAL ACCOUNTABILITIES: INDIVIDUAL

  • As a CPRO team member, increase its ‘think-tank’ footprint connecting research with practice to inform policy and policy implementation, through interdisciplinary research. Include WIUT lecturers extensively in this process.
  • Design, plan and perform research on agriculture, water, and rural development. This broad multi-sector area includes the unique challenges of areas in transition, from migration to quality of services, to agricultural innovation, productivity, and services. Research should have local, regional, and international relevance; using quantitative and qualitative approaches as appropriate, collecting primary or using secondary data.
  • Strengthen and develop new research streams and enabling CPRO to impact research, policy and outreach based on internationally rigorous standards.
  • Leverage existing links with the CAREC Institute, the UN-Sustainable Development Solutions Network, CPRO’s International Advisory Group, and the Central Asian Futures and Foresight Association.
  • Develop complementary products, (a) short rapidly responding policy research and outreach with (b) rigorous, internationally recognized and peer-reviewed publications
  • Publish research findings in reputable journals and present at conferences and workshops. Provide policy recommendations based on research findings to support evidence-based decision-making.
  • Contribute to the development of research proposals and secure funding for new projects.
  • Strengthen and form relationships with different national and international stakeholders, including government agencies, NGOs, and research institutions. Generate external sponsorship for research and outreach activities.
  • Engage with external partners (agencies, government, academe, private sector, etc) in executive sessions, workshops on research training or topics related to agriculture, water, and rural development. 

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

  • Earned international doctorate (or nearing completion of degree) in a relevant discipline such as development economics, public policy, labor, education, or health sector specialist;
  • Five years of relevant professional and research experience on Central Asia;
  • Writing to inform decision-making and develop practical policy, in addition to academic publications;
  • Capacity in public policy research and analysis. Including interdisciplinary and regional research to influence policy leaders and development partners;
  • A publication record in international peer-reviewed publications in English;
  • Experience working with diverse stakeholders within and outside Central Asia;
  • Excellent verbal and written communication and representational skills, including fluency in English and Russian;
  • Strong experience revising, editing, and correcting their own work ready for submission to international publications;
  • Extensive quantitative methods experience, including surveys, and with qualitative data methods and analysis;
  • Capacity to raise external funding using a network of academic, foundations and development partner contacts.

PERSONAL QUALITIES

  • Flexible and able to work independently and effectively in a fast-paced work environment;
  • Entrepreneurial disposition, innovative mindset, and drive for results;
  • ICT and project management skills;
  • A positive mindset encouraging performance and constructively criticizing

Appointments are for one year with the possibility of renewal pending satisfactory performance and continued funding. 

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

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Sustainable Development and International Rankings Officer

Department: Graduate School

Reports to: Dean of Graduate School

Duty station: Tashkent, Uzbekistan

Opening date: 03.05.2024

Deadline: 05.07.2024

 

PURPOSE:

To be responsible for overseeing the development and implementation of sustainability across the University and its community – students, staff, and partners. Coordinate and manage the University`s activities and commitment towards the University`s rankings at global, regional, and national levels. The main responsibilities of the Officer (Sustainable Development and International Rankings) include conducting sustainability assessments, developing sustainability policies and strategies, communicating with stakeholders about sustainability initiatives, monitoring the University`s sustainability performance, and identifying opportunities for improvement. A job holder will also be responsible for developing, communicating, and managing the program of activity that supports the University’s participation in several rankings.

PRINCIPLE ACCOUNTABILITIES:

  • Developing and implementing sustainability policies, which may be related to water and energy use, waste reduction, sustainable procurement, and greenhouse gas emissions.
  • Assessing the organization's sustainability practices identifying areas for improvement and evaluating the environmental and social impact of the University`s activities.
  • Ensuring that the organization complies with relevant environmental regulations and standards and/or reporting on the organization's sustainability performance.
  • Developing and delivering sustainability training programs to employees to raise awareness of sustainability issues and promote sustainable practices within/across the University community.
  • Building relationships with external stakeholders, including employees, suppliers, and government organizations. Working with external organizations to advance sustainability initiatives.
  • Communicating sustainability initiatives to internal and external stakeholders through the production of regular reports, presentations, and other communication channels.
  • Collaborating with students, faculty members, and other departments such as procurement, facilities management, and human resources, to integrate sustainability into the organization's operations and culture.
  • Contributing to the development of the University’s Sustainability Strategy, and related objectives and activities – such as applying to sustainability rankings, competitions, and related global initiatives.
  • Collaborate closely with the Senior Management, Schools of WIUT, Centers of WIUT, Student Support Services, Registrar`s Office, Marketing and communications Department, Learning Resource Centre, Information Technologies Department, and other relevant departments regarding the design of and improvements to the university’s rankings program and undertaking the data-intensive elements of the program such as preparing and aligning data submissions, modeling potential ranking results and improving governance around rankings-related data.
  • Coordinates data reporting requests by ranking agencies.
  • Prepare comprehensive reports and presentations on ranking performance and analyze ranking status such as providing periodical gap reports.
  • Develop and maintain a centralized database of ranking-related information, including historical data, methodologies, and submission deadlines, and provide data as requested. Identify areas for improvement and suggest changes to processes and workflows that impact ranking.
  • Stay updated on the latest ranking methodologies and trends, and identify the needed resources to achieve defined targets and outcomes.
  • Collaborate with external stakeholders, including the Government, private sector, and rankings agencies to understand confirmed and likely changes to ranking methodologies, and data collection & reporting mechanisms; to exchange ideas for process improvements, and, where formally agreed, to exchange data.
  • Together with external partners, develop, implement, and evolve the international rankings program strategy and plan, in response to a continually changing international rankings environment.
  • To undertake appropriate duties as required and in consultation with the Customer Relations Manager / Head of Information and Customer Services

Person specification

 Qualifications

  • Bachelor’s degree in a related field required (preferably with a background in Data Analytics, Economics, or other related fields), Master’s degree highly preferred.
  • Professional certification preferred.
  • Two to three years of corporate, business, and management experience required.

Experience

  • Evidence of work experience in sustainability/data management areas
  • Experience with higher education institutions or similar organizations
  • Experience in producing good-quality reports.

Aptitudes, Abilities, Skills and Personal Qualities

  • Excellent verbal and written communication skills.
  • Excellent knowledge of English, knowledge of Russian, or Uzbek would be an advantage.
  • Experience in collecting and analyzing data to measure performance and impact.
  • Superlative and creative problem-solving and analytical skills.
  • Thorough and current knowledge of sustainability practices, and applicable laws and regulations.
  • Extremely proficient with Microsoft Office Suite or related software (Excel skills – advanced, data analysis using STATA / R, experience in Oracle SQL).
  • Excellent organizational skills and attention to detail.
  • Ability to create, interpret, and execute a budget.
  • Presentation skills required to deliver proposals to varying groups of individuals.
  • Developing regional and international networks.
  •  

Note: This job description does not form part of your contract but is provided for main guidance. The precise duties and responsibilities of any job may be expected to change over time.

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut or Telegram: https://t.me/wiut_vacancies

 

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Parental Engagement Senior Officer

Department: AskWIUT

Reports to: Customer relations Manager/ Head of Information and Customer Services

Duty station: Tashkent, Uzbekistan

Opening date: 01.11.2023

Deadline: 14.01.2024

 

PURPOSE:

To undertake responsibilities for the customer service required to work with applicants and their parents. The main responsibility of this direction is to distribute the information to parents in way that is more comprehensive for them, and find effective methods to resolve issues they are interested in. The post is responsible for the management of this area ensuring a customer focused and facing process, timely and appropriate response and in accordance with the policies: Customer Relation Policy and Parental Engagement.

PRINCIPLE ACCOUNTABILITIES:

  • To help implement the customer relations strategy, providing first line advice to all enquiries from prospective students, their parents and others stakeholders;
  • To develop the principles and services and implement Parental Engagement and Customer Relations policies;
  • To handle problematic issues from applicants’ parents and explain to parents University rules, academic standards, assessments;
  • To collaborate with academic staff, University’s Executives to develop a family-friendly university climate;
  • To analyze parents’ satisfaction annually through conducting surveys or take feedback forms from visitors;
  • To be ensure that all enquiries records are maintained and inputted into the enquiry database;
  • To ensure the service maintaining the standards and quality of experience expected by the university for the services;
  • To create Parents community which could participate in WIUT’s promotional activities and social life;
  • To promote parents as partners by involving them in the decision-making process regarding parental involvement activities and university improvement;
  • To undertake appropriate duties as required and in consultation with the Customer Relations Manager / Head of Information and Customer Services

Person specification

 Qualifications

  • First degree in any discipline
  • Be competent in Uzbek, Russian both oral and written
  • Be competent in English mostly oral

Experience

  • Evidence of working within teams
  • Exposure to marketing practice, preferably in education or an industry that is related to professional practice
  • Evidence of customer focused, facing experience
  • Evidence of dealing with a range of customers and customer situation

Aptitudes, Abilities, Skills and Personal Qualities

  • Familiarity with CRM systems and practices;
  • Strong phone and verbal communication skills along with active listening;
  • Customer focus and adaptability to different personality types;
  • Appropriate level of computer literacy;
  • Good presentation and organisational skills;
  • Working under pressure and problem solving skills;
  • Evidence of good interpersonal skills, including efficient negotiation, communication and presentation skills;
  • An understanding of the educational environment or similar professional environments;
  • An ability to think strategically and creatively, able to adopt ideas and to produce practical results;
  • A strong sense of corporate commitment to the mission and objectives of the University;
  • An interest in and willingness to seek to develop through the support of the project with the University of Westminster.

Note: This job description does not form part of your contract but is provided for main guidance. The precise duties and responsibilities of any job may be expected to change over time.

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

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Teacher in Business (Cambridge A-Level)

Department: Pre-University

Duty station: Tashkent, Uzbekistan

Reports to: Head of Department

Opening date: 27.05.2024

Deadline: Open until filled

 

NOTE: Contract basis position

 

WIUT Background

Westminster International University in Tashkent (WIUT) is the first international university in Uzbekistan to offer a Western-style education with UK qualifications. WIUT was established in 2002 in conjunction with the "UMID" Presidential Foundation, the Ministry of Higher and Secondary Specialized Education, and the University of Westminster in London. WIUT is still a young university with nearly 5,000 students and more than 150 full-time faculties, but with an established presence and a growing international reputation. WIUT has blended the traditions and standards of British education with the culture and environment of Central Asia.

WIUT’s development strategy is based on three strategic affairs of the University: Student Experience, Staff Experience, and Society Engagement. Our Strategic Priorities are focused on enhancing these three pillars by Strengthening, Smartening and Sustaining them. For more information: http://www.wiut.uz/

Summary of Position and Key Responsibilities

Westminster International University in Tashkent is seeking Pre-University Members to work in Tashkent. Central to the vision of WIUT is to represent the excellence of Uzbekistan’s education and research capacity in the global arena. WIUT’s distinctiveness is primarily based on an atmosphere that contributes to the intellectual, cultural and social enrichment of students offered by a research-focused university. The language of instruction for all studies is English.

In your role as Faculty Member, you will be responsible for delivering high quality teaching, through planning engaging lessons, personal guidance and support to ensure students master and apply the material, as well as enable all students to make the best possible progress. The Teacher (Cambridge A-level) must be able to demonstrate excellent subject knowledge and communicate this in an enthusiastic and imaginative way. In addition, they will be expected to contribute to the routine and extra-curricular life of the university, as well as that of the department.

We are seeking someone committed to the development, delivery and administration of a module or set of modules, intellectually curious and prepared to engage in research on issues relating to the economic development of Uzbekistan and Central Asia.

Programme Description

This course aims to enable Pre-University students to acquire the necessary knowledge and skills to make excellent academic progress, and for entry to top universities around the world.  

PRINCIPAL ACCOUNTABILITIES:

Teaching and Learning

  • To teach on a range of modules within the subject area on pre-foundation and foundation levels, including the associated assessment setting, marking and review process in accordance with the University Quality Assurance and Enhancement process.
  • Maintain regularly scheduled office hours to advise and assist students.
  • Plan, prepare and deliver purposeful and productive lessons to assigned classes.
  • Use a variety of teaching and learning strategies that encourage development of the students’ problem solving, metacognition, critical and creative thinking skills.
  • Be prepared to innovate and devise imaginatively varied ways of teaching their subjects to inspire students.
  • Encourage students and show enthusiasm for their subject in the classroom.
  • Make effective use of formative and summative assessment to support student learning and monitor levels of achievement and attainment. Mark work according to departmental and university marking policies, giving appropriate feedback and maintaining records of student’s progress in their subject.
  • Demonstrate an awareness of Assessment for Learning strategies and personalise the learning of all students, as appropriate.
  • Select and use a range of different learning resources and teaching styles, appropriate to subject and topic.
  • Use teaching strategies that allow for the full range of ability and learning styles in each class, particularly taking into account the learning needs of LDD students.
  • Research new topic areas and maintain up-to-date subject knowledge.
  • Undertake report writing and the award of internal grades as required.
  • Research new topic areas and maintain up-to-date subject knowledge.

Department

  • Carry out any reasonable subject-related duties assigned to them by their Head of Department.
  • Work with colleagues to develop sequences of learning and learning programmes that result in a coherent, holistic and progressive curriculum
  • Attend department meetings and moderation meetings as requested by their Head of Department.
  • Contribute to the Department’s devising and writing of new subject materials. Developing new teaching methods (including technological support) and designing programme units, and taking responsibility for the quality of programme units (prepare and improve course materials, syllabi, assignments and handouts, plan, evaluate and revise curricula, course content, course materials, and methods of instruction) when required.
  • Participate in mutual lesson observations both within and beyond their department as a part of sharing best practice. 

Research

  • Keep abreast of developments in the relevant subject area and participate in professional seminars and conferences.
  • Developing the research activities of the Department/Faculty by sustaining a personal research plan independently and/or in collaboration with others as part of a larger research team. Conduct research and present results in research seminars and conferences, publish outcomes in scholarly journals.

 Other Professional Duties

  • Contribute imaginatively to the co-curricular and extra-curricular programmes of the university as required by the Head of Department, and be prepared to run or assist with activities beyond lesson times and on Saturdays when required.
  • Carry out such duties, including cover for absent colleagues and examination invigilation, as are allocated to them by their Head of Department or Module Leaders, punctually and efficiently.
  • Attend staff and parents’ meetings, and similar important functions both in and out of normal university hours.
  • Notify their Head of Department as early as possible if they are going to be absent from university and set rigorous, appropriate work.
  • Contribute to the efficient management and administration of the Faculty by: Performing such personal administrative duties throughout the Faculty as are recognized by the University as properly within the remit of the work of academic staff, as allocated by the Head of Subject Area. Such duties may include Faculty co-ordinating roles, for example, running the process of feedback collections, examinations, teaching quality assessment (peer-to-peer review), course presentations, promotion and marketing, parent’s day presentations, quality of teaching auditing (annual monitoring 

PERSON SPECIFICATION:

The appointee should be able to demonstrate the following:

QUALIFICATION:

  • Candidates are expected to hold a Bachelor's Degree or higher, preferably from an international institute of Higher Education, with Major in Business (or other related field).
  • Attained recognized teacher qualification (e.g. B.Ed., M.Ed, PGDE/PGCE)
  • Candidates should be fluent in English either with 7 IELTS or a subject qualification taught and assessed in English as per the policy on Academic staff. 

EXPERIENCE:

  • Not less than two years in full-time teaching at Cambridge A-level curriculum and/or relevant work experience.
  • Well-versed in various teaching resources including digital tools to support and enhance teaching and learning

APTITUDES, ABILITIES, SKILLS and PERSONAL QUALITIES:

  • The applicants will need to demonstrate their commitment, flexibility, passion and enthusiasm for the subject area.
  • Be well organized and able to plan ahead and meet deadlines.
  • Continually updating knowledge and understanding in the field or specialism. Extending, transforming and applying knowledge acquired.
  • A willingness to actively participate in the academic enrichment and co-curricular programmes
  • Evidence of team working and contribution as a team member.

RESEARCH ENVIRONMENT/OPPORTUNITIES OF WIUT

  • WIUT Weekly Research seminar
  • Regular Research training sessions
  • The University of Westminster in London (UoW) and WIUT research collaboration fund
  • Support for UoW PhD by publication
  • Case Study Development Grants
  • Support in National Research and Innovation Competitions
  • Annual Research Awards (for successful researchers)
  • Journal Submission fee cover fund
  • WIUT Conference Travel Support Scheme
  • WIUT local doctorate research fellowship
  • Hosting Local and International Conferences
  • Visiting fellow program
  • Jamboree for young researchers
  • Research Digest
  • Research projects
  • Learning Resource Center

Timing and Location

  • You should be prepared to move to Tashkent, Uzbekistan by August/September 2024 or earlier for acculturation and to prepare for teaching.

How to Apply

To apply please complete this application form online and upload

  • a cover letter indicating the position applied,
  • reasons why the position is of interest
  • past teaching and research experience,
  • evaluation of your fit with the Department’s teaching and research profile
  • an up-to-date CV
  • a copy of Master’s degree certificate
  • copies and transcripts of diplomas and transcripts (Bachelors and Masters)
  • contact information for three professional references

Only shortlisted candidates will be contacted.

Review other job vacancies at: http://www.wiut.uz/job-wiut

  

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Executive Assistant – Reception

The position is temporary for 1-2 years (substitution of the permanent staff member on maternity leave)

Reports to: Head of Executive Office

Duty station: Tashkent, Uzbekistan

Opening date: 13.06.2024

Deadline: 10.07.2024

 

PURPOSE: To provide Administrative and Reception assistance to the Rectors office. Based at the front office of the University the post will provide first line reception and visitor support for all external parties wishing to see the Rector or Rector's Office or other areas of the university. The post will work with the Security officers to identify and support those visitors who wish to enter and meet WIUT colleagues.  The post will also provide administrative support as required to the Rectors Office.

CONTEXT: The University has developed an environment and a set of policies that encourages the development of a professional relationship amongst all colleagues.  This requires a culture of mutual respect, personal responsibility and a commitment to the highest standards of professional engagement. The university receives numerous and a diverse set of visitors, some to see the Rectors Office, to make general enquiries, to see colleagues, to visit as a guest lecture, to attend events and conferences…a wide and diverse range of purposes.  This post is a new post that will provide the first line/call point for such visitors.  The university wishes that the first point is a customer friendly and focused event that impresses the visitors about the culture and environment of the university.

PRINCIPAL ACCOUNTABILITIES:

  • To identify and provide customer focuses and customer friendly first call reception duties to visitors (not prospective students) to the University
  • To record and provide reports when needed on the flow and nature of visitors to the University
  • To provide feedback on the development of the Visitor policy and processes to enable the development of a customer focused and friendly service
  • To work with the front line Security officers in the processes of meeting and greeting visitors
  • To provide administrative support to the Rectors office where needed and directed
  • To liase with the appropriate university services such as Marketing to ensure a coordinated and 'joined up' external customer facing service
  • To support university external events such as conferences, guest speakers, etc
  • Any other appropriate duties as directed by the Rector
  • To keep record of incoming personal parcels/mails

PERSON SPECIFICATION

QUALIFICATIONS

  • Preferably higher education
  • English language proficiency at an intermediate level in particular oral communications
  • A willingness to develop their language skills

EXPERIENCE

  • In a similar customer focused area or external focused post
  • Administrative experience

APTITUDES, ABILITIES, SKILLS AND PERSONAL QUALITIES

  • Good interpersonal skills at a range of levels to communicated to all types of visitors
  • Inquisitive and willing to learn
  • Diplomatic skills of dealing with all types of people
  • Understanding of different approaches to communication and personal interaction

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

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Student Support Officer in Career Development Centre

Department: Student Support Service 

Reports to: Head of Career Development section

Duty station: Tashkent, Uzbekistan

Opening Date: 20.02.2024

Deadline: 15.03.2024

PURPOSE: Student Support Officer of the Career Development Section is to undertake professional support for students of WIUT aimed at development of their employability skills.

CONTEXT: WIUT is a well-established and reputable university. It is modeled on the best practices of UK/International universities. The university owes a duty of care to its students, this duty of care require the development and provision of professional support services. These services will support students in their social life, providing confidence that in times of need there is support, as well as providing opportunities for spiritual, educational and cultural development outside of their formal requirements as students. 

PRINCIPAL ACCOUNTABILITIES:

  • To provide careers education and information advice, and guidance for undergraduate and post-graduate students through one-to-one meetings or through alternative methods of communication.
  • To design, deliver and provide support relating to career management/employability skills workshops.
  • To encourage student engagement and participation in career services employing innovative methods. Other responsibilities include developing and updating information resources, as the key contributor to Career Centre’s online resources delivered through the website and social media channels.
  • To actively participate in organization of careers fair, employer led events and open days along with other employability or university related activities.

PERSON SPECIFICATIONS

QUALIFICATION:

  • Educated to degree level or equivalent. Professional qualification in careers guidance or substantive relevant experience.
  • Fluent in English, Russian and Uzbek.

EXPERIENCE

  • Experience in careers education, information, advice, and guidance, or similar activities.
  • Experience of developing and delivering engaging and interactive training to groups of varying sizes.
  • Experience of providing services to stakeholders other than students, such as academics within a school or faculty, account management or other.
  • Fluent in English, Russian and Uzbek.

APTITUDES, ABILITIES, SKILLS AND PERSONAL QUALITIES

  • High level interpersonal and negotiation skills with a wide range of stakeholders.
  • Written and oral communication - ability to convey complex information in a simple and engaging manner.
  • Ability to research and develop accurate and stimulating learning materials.
  • Ability to coach and develop others to success.
  • Ability to work both independently and collaboratively.
  • Ability to work under pressure to meet deadlines and achieve targets.
  • Demonstrable commitment to personal and professional development that enhances performance in the role.
  • Negotiation and persuasion skills.

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut 

 

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Ассистент Службы Безопасности

Занятость:Полная (по контракту ГПХ)

Категория: Техническая

Минимальное образование: Среднее специальное

Гражданство: Узбекистан

Возраст: до 35 лет

Опыт работы: не менее 3-х лет

Дата открытия: 05.09.2024

Дата закрытия: 19.09.2024

 

ДОЛЖНОСТНЫЕ ОБЯЗАННОСТИ

В обязанности Ассистента Службы Безопасности входит:

  • Своевременно, за 20-30 минут, прибыть на объект в форменной одежде, иметь опрятный вид.

  •  Уточнить обстановку на объекте за прошедшие сутки.

  •  Изучить вновь поступившую информацию и распоряжения руководства.

  •  По прибытии на дежурство осмотреть территорию объекта, проверить исправность освещения, наличие и надежность средств связи, средств пожаротушения, а также исправность турникетов;

  •  Знать особенности охраняемого объекта, его уязвимые места.

  •  Добросовестно исполнять служебные обязанности во время несения дежурства.

  •  При приеме объекта убедиться в исправности и надежности дверей, решеток, замков, наличии пломб и контрольных замков, материальных ценностей, расположенных на территории объекта, и принять под роспись, с указанием фамилий сдающего и принимающего в специальном журнале;

  •  Осуществлять контроль, за правильным вывозом и ввозом материальных ценностей и правильным оформлением разрешительных документов.

  •  В целях обеспечения надлежащих условий пропускного режима ассистенты СБ:

    - следят за функционированием распознавания и авторизации электронной системы биометрического доступа в МВУТ;

    - проверяют документы, дающие право на вход (выход) лиц, въезд (выезд) транспортных средств, внос (вынос) имущества на охраняемых  объектах МВУТ;

    - требуют от сотрудников МВУТ и учащихся студентов университета и академического лицея при МВУТ, а также сторонних посетителей соблюдения установленных правил;

    - выявляют нарушения, создающие угрозу безопасности людей, а также условия, способствующие хищению имущества, и принимают меры по пресечению указанных нарушений и ликвидации указанных условий.

  •  Охрану объекта осуществлять способом визуального и видео наблюдения за территорией МВУТ, путем обхода с перерывом во времен

    и не реже 3-4 раз за смену с последующей записью в журнале приема-сдачи дежурства.  

  • Не допускать на объект посторонних, а также знакомых и родственников;

  •  При задержании нарушителей общественного порядка, немедленно докладывать руководителю смены, и совместно с представителями администрации составлять акт;

  •  Заносить в журнал выявленные, при принятии дежурства, недостатки и доложить о них руководителю смены, также по возможности совместно с представителями МВУТ, устранить их в течении дежурства;

  •  Не разрешать парковать транспортные средства при въездах на территорию МВУТ, чтобы не создавать препятствий свободному проезду специальным транспортным средствам (Скорая помощь, пожарная и т.п.).

  •  Вести учет (выдачи ключей, регистрации посетителей и т. п.), а также разборчиво и аккуратно заполнять имеющуюся документацию на посту.

  •  Бережно относиться к имуществу, вверенному в пользование: обмундированию, документации, средствам связи, и оборудованию.

    Примечание:

         - Ассистенты СБ обязаны знать и строго выполнять требования правил противопожарной безопасности.

         - Знать места нахождения первичных средств пожаротушения в здании МВУТ и уметь пользоваться ими. Внимательно ознакомиться сo  схемами эвакуаций в зданиях, а также пресекать попытки загромождения коридоров, проходов, основных и запасных выходов, а также лестничных площадок 

         

АССИСТЕНТУ СБ  ЗАПРЕЩАЕТСЯ: 

  •  Употреблять спиртные напитки перед заступлением на смену и во время работы;

  •  Оставлять рабочее место без разрешения Начальника СБ и Главного специалиста СБ;

  •  Разглашать особенности охраны объектов университета и информацию о его техническом оснащении;

  •  Вести посторонние разговоры по телефону, принимать какие-либо предметы на хранение;

  •  Курить в не установленных местах;

  •  Категорически запрещается выполнять какие либо работы, поручения, просьбы не связанные со своими функциональными обязанностями;

  •  Осуществлять видеосъемку и фотографирование без согласования с Начальником СБ и Главным специалистом СБ.

  •  Допускать в служебное помещение (пост) посторонних лиц. 

     

Как подать анкету

Чтобы подать анкету, пожалуйста, заполните онлайн-форму на русском или узбекском языке. Только отобранные кандидаты будут приглашены на собеседование.

Ознакомьтесь с другими вакансиями на http://www.wiut.uz/job-wiut

Telegram: https://t.me/wiut_vacancies

 

Подать анкету

Senior Executive Officer for Professional Administration and Support

Department: Executive Office (Rector's Office)

Reports to:  Head of Executive Office

Duty station: Tashkent, Uzbekistan

Opening date: 05.07.2024

Deadline: 19.07.2024

 

PURPOSE:

The University has developed an environment and a set of policies that encourages the development of a professional relationship amongst all colleagues.  This requires a culture of mutual respect, personal responsibility and a commitment to the highest standards of professional engagement.

The Rector’s Office consists of the Rector and a set of Deputy Rectors who are members of the Executive Team, the Executive Team also includes the Deans and the Academic Registrar.  The Rector's Office has a Professional and Administrative support. This post is responsible for the administrative support systems, policy and processes.  The Executive Team is chaired by the Rector and it is the main Policy making body for Management and non-Academic issues.  The post is responsible for the organisation of the Executive Team including the support for the preparation of papers, the organisation of Executive Team meetings and related support meetings, including minute taking and monitoring of proposed actions.

 

PRINCIPLE ACCOUNTABILITIES:

  • To manage the Professional Administration support and processes to the Rector's Office.
  • To ensure that all systems, documentation processes, administrative and management processes are aligned to the University’s polices and are 'fit for purpose'
  • To be responsible for management of the administrative staff assigned to the Rector’s Office under the Professional Administration and Support function, including the workload, working arrangements, appraisal, etc.
  • To prepare where appropriate protocols and policies relating to the operation and development of the Rector’s office
  • To prepare reports on the performance of the Rector’s Office
  • To manage the Executive Team meetings, including the calendar of policy review, production of reports as well as servicing the meetings
  • To be responsible for the oversight of the preparation of the papers and the presentation of papers by Executive Team members for Executive Team meetings
  • To support the Executive Team members in the preparation of papers, including the liaison with departments across the university.
  • To direct the gathering of intelligence for the development of policy-making and review, as directed by a member of executive.
  • To organise and support working groups and related policy making forums for the Executive Team.
  • To monitor outcomes and to collect feedback on the implementation of the Executive Policy
  • To disseminate the outcomes of Executive across the University
  • To support the Executive Team meetings, including taking minutes, preparing action agendas and monitoring of actions proposed.
  • To be the administrative liaison Officer for the Partnerships with the University of Westminster
  • To monitor the actions agreed through Partnership structure and prepare appropriate reports on progress
  • To maintain all records associated with the Partnership and to identify actions to be reported.
  • To organise the arrangements for all visits to and from each partner, including all logistics
  • To manage the Rector’s Office, including the management of the administrative support staff.
  • To ensure the delivery of administrative support to the Rector and members of the Rector’s office, including the Deputy Rectors
  • Any other appropriate duties as directed by the Rector 

Qualifications

  • Undergraduate degree and preferably a Master’s degree
  • English language proficiency to a level equivalent of an Academic member of staff

Experience

  • A minimum of 3 years of Professional experience of Administrative functions
  • 3 years experience of working with Senior Managers
  • Experience of higher education institution or similar organisation
  • Experience of managing people

Aptitudes, Abilities, Skills and Personal Qualities

  • Ability to manage others and be responsible for their development
  • Ability to communicate effectively with others
  • Ability to organise a range of activities associated with a senior decision making bodyAbility to communicate with a range of people at different levels in an organisation
  • Excellent ICT skills
  • Open and critical, supportive yet assertive attitude to colleagues
  • Ability to deal with Confidential matters
  • High flexibility and stress resistance

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

Video Tutorial

 

Apply

Digital Learning Coordinator

Department: Centre for Academic Development

Reports to: Director of the Centre for Academic Development

Duty station: Tashkent, Uzbekistan

PURPOSE: The Digital Learning Coordinator will support the Centre for Academic Development (CAD) by developing, implementing, and maintaining digital learning tools and resources. This position ensures the integration of innovative technology into professional development initiatives and fosters an engaging digital learning environment for academic staff and students at WIUT.

PRINCIPAL ACCOUNTABILITIES:

  • Oversee the implementation and management of the Learning Management System (LMS) and its integration with CAD’s professional development programmes.
  • Develop and maintain a dedicated CAD webpage and WIUT LMS section to promote the Centre’s activities, training schedules, and resources.
  • Ensure seamless operation of digital hybrid and online learning tools, including video lessons and webinars using platforms like Zoom or Teams.
  • Collaborate with academic staff and trainers to develop, curate, and upload high-quality digital learning materials such as recorded lectures, toolkits, and articles.
  • Create self-paced learning modules and ensure resource accessibility for all academic staff.
  • Implement best practices in instructional design to enhance the digital learning experience.
  • Provide training and technical support to academic staff on effectively using digital learning tools and platforms.
  • Develop guides, tutorials, and workshops to enhance digital literacy among faculty members.
  • Act as a point of contact for troubleshooting and resolving issues related to online and hybrid learning technologies.
  • Monitor and evaluate the use of digital platforms, collecting data on participation, engagement, and feedback to inform improvements.
  • Generate regular reports on the effectiveness of digital learning tools and their impact on professional development outcomes.
  • Stay updated on emerging trends and technologies in digital education to improve CAD’s digital offerings continuously.
  • Explore opportunities to incorporate new tools and technologies to enhance teaching, learning, and professional development.

PERSON SPECIFICATION

Qualifications and Experience

  • Bachelor’s degree in education, instructional design, educational technology, or a related field; a Master’s degree is preferred.
  • Proven experience managing digital learning platforms and tools, particularly LMS systems.
  • Strong knowledge of instructional design principles and digital pedagogy.
  • Proficiency with webinar platforms (e.g., Zoom, Microsoft Teams) and multimedia content creation tools.
  • Previous experience in a higher education or professional development setting is an asset.
  • Sufficient experience in the area of Teaching and Learning and the development of technology-enhanced learning
  • Experience with higher education institutions or similar organisations
  • Experience designing and developing clear instructional materials in written graphic, audio, video, or multimedia form.

Aptitudes, abilities, skills and personal qualities

  • Excellent interpersonal, organisational and public relations skills. Must possess a customer-service-driven and team-oriented approach.
  • Ability to communicate technical concepts to a non-technical audience, work independently or with multiple constituencies, speak or make presentations before groups, and conduct effective training.
  • Ability to communicate effectively with others
  • Ability to plan, direct and coordinate the work of subordinates
  • Ability to develop long-term goals and objectives
  • Ability to evaluate the effectiveness of programs and make recommendations for improvements
  • Ability to evaluate requests for changes and/or updates to technology

 

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut

 

Apply

Call Centre Operator

Section: Customer Relations 

Duty station: Tashkent, Uzbekistan

Reports to: Customer Relations Manager 

Opening date: 14.12.2023

Deadline: 31.01.2024

 

WIUT Background

Westminster International University in Tashkent (WIUT) is the first international university in Uzbekistan to offer a Western-style education with UK qualifications. WIUT was established in 2002 in conjunction with the "UMID" Presidential Foundation, the Ministry of Higher and Secondary Specialized Education, and the University of Westminster in London. WIUT is still a young university with nearly 4,000 students and more than 100 full-time faculties, but with an established presence and a growing international reputation. WIUT has blended the traditions and standards of British education with the culture and environment of Central Asia.

WIUT’s development strategy is based on three strategic affairs of the University: Student Experience, Staff Experience, and Society Engagement. Our Strategic Priorities are focused on enhancing these three pillars by Strengthening, Smartening and Sustaining them. For more information: http://www.wiut.uz/

CONTEXT: The University puts great effort into enhancing student experience and  supporting students towards their academic and career success. Information and Customer Services are an integral element of this activity. Information and Customer Services Department has two sections: Student Information and Support Section and Customer Relations Section, which include Call Centre. Call Centre operator work in accordance with WIUT policies, particular Customer Relation Policy and Parental Engagement Policy.


PRINCIPAL ACCOUNTABILITIES:
 

  • To manage large amounts of inbound calls in a timely manner;
  • To identify customers’ needs and depending on this clarify information or consult;
  • To follow communication “scripts” when handling different topics;
  • To manage and guide through difficult calls or issues, research every issue and provide solutions;
  • To keep records of all conversations in WIUT Call Centre database in a comprehensive way;
  • To make outbound calls to customers when needed;
  • To undertake any other duties within his/her competence, as assigned by Call Centre Coordinator / Customer Relations Manager.

 PERSON SPECIFICATION

The person appointed to this post should be able to demonstrate the following essential elements

Qualifications

  • Bachelor degree (any degree programme).

EXPERIENCE

  • Experience of organising placements, B2B relationship management and/or business development.
  • Experience of building credibility through excellent written and verbal communication skills.
  • Experience of successful management of the business engagement process.

 APTITUDES, ABILITIES, SKILLS AND PERSONAL QUALITIES

  • Fluent in Uzbek, Russian and English (oral communication);
  • Strong phone and verbal communication skills along with active listening;
  • Customer focus and ability to deal with different personality types;
  • Appropriate level of computer literacy;
  • Evidence of positive negotiation and communication skills;
  • Evidence of team working;
  • Ability to work effectively and collaboratively under pressure;
  • Applicants need to demonstrate their commitment, flexibility, passion and enthusiasm for the proposed job.

How to Apply

To apply please complete the application form online.

Only shortlisted candidates will be contacted.

Review other job vacancies at http://www.wiut.uz/job-wiut 

 

Video Tutorial

 

Apply

 

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